The following is an update on service restoration to Barrier Island communities from JCP&L. Once customers complete storm-related repairs to their homes, they will need to have their service reconnected. More information on this process is available below.
Toms River Twp
- North Beach has been energized
- Pelican Island has been energized
- Ortley Beach (Middle & West) has been energized
- Ortley Beach (East - Between Rt. 35 North & South) has been energized
- Ortley Beach (East of Rt 35 North) - 2/20/13 Construction update
Affected Street Tentative Construction Start Date
Harding In progress
3rd, Nicholas, Brier, Diane TBD
*TBD - To be determined based on homes ready to accept service
We understand the hardships experienced by customers whose homes and belongings were damaged by Hurricane Sandy, particularly in the hard-hit barrier islands. JCP&L remains committed to working with federal, state and local agencies in a coordinated effort to rebuild and restore service to those areas.
Once customers complete storm-related repairs to their homes, they will need to have their service reconnected. JCP&L fees associated with electrical reconnections have been waived for customers impacted by Hurricane Sandy and the Nor’easter.
Following are some tips and information to ensure the reconnection process is safe and trouble-free:
- Hidden electrical hazards that can cause fires often exist after flooding. Qualified, licensed electricians must assess house wiring and related electrical equipment for damage and complete repairs before service can be restored.
- A qualified electrician should discard electrical devices such as circuit breakers, fuses, GFCIs, receptacles, plugs and switches that have been submerged.
- If you have a functioning electrical service entrance, including the meter – JCP&L will complete the service reconnection.
- If your meter has been removed due to flooding or other damage, JCP&L will install a new meter after the service has been repaired by a qualified electrician and inspected by a state or municipal inspector. After notifying the company, please allow 2 - 3 days for the meter to be reset.
- If you have a meter and your power has not been restored you may need to reset your breakers. Please check to make sure you have turned your breakers on.
- If you have checked the breakers and remain without electric service, please contact us at 800-984-9485 to speak with a representative who can expedite your request. Please say "outage" when you reach the customer service main menu and then say "representative" at the outage menu.
- If your home damage was so extensive that you must rebuild, please contact us when you are ready to receive service so we can arrange temporary power for construction or full reconnection and waive the related fees.
Once power has been reconnected, follow these important, everyday electrical safety tips:
- Do not turn on damaged electrical appliances. Electrical parts can pose an electric shock hazard or overheat and cause a fire.
- Do not touch a circuit breaker or replace a fuse with wet hands or while standing on a wet surface.
- Use portable ground-fault circuit-interrupter (GFCI) protective devices to help prevent electrocutions and electrical shock injuries.
Do not allow power cord connections to become wet. Do not remove or bypass the ground pin on a three-prong plug.